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Privacy Policy and Terms of
Service
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Purchase Information
When you make a purchase from GPSPAL.net we collect your name and
payment method information, such as credit card information. We
collect this information in order to bill you for your purchase. We
also collect information that allows us to ship your order. This
includes the name, address, and phone number of the intended
recipient(s).
How We Use Your Personal Information
We will never sell, rent or share your personal information with any
other third parties unless we have your express permission or under
special circumstances, such as when we believe in good faith that
the disclosure is required to prevent harm or injury (such as
product recalls, fraud, claims or other liability) or to comply with
valid legal processes (subpoenas, warrants) or as required by law.
How We Protect the Security of Your Personal Information
The security of your personal information is very important to us.
In our efforts to protect your online transactions, we use a
technology called Secure Sockets Layer (SSL). If your browser is
capable of SSL (and most are), your personal information will be
automatically encrypted, or encoded, before it is sent over the
Internet has also obtained a digital certificate from Starfield
Secure Certification Authority, Inc., a leading provider of Internet
trust services. When you enter a secure portion of this Site (which
is any page containing any of your personal information), an image
of a closed lock or a solid key should appear in the bottom bar of
your browser window. If you click on this image, a small popup
window displaying site-security information will appear. This
certificate guarantees that your personal information is being
transmitted in secure (encrypted) form to our web server, not to
some unknown or unauthorized server.
Cookies and Other Computer Information: We do not use cookies
in our order process to extract any information from your computer. |
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Shipping & Tracking:
• Orders shipped through our Priority and Express shipping
options can be tracked on our shipping carriers' Web sites.
• If you wish to track an order, go to Track Your Orders.
• If you still have questions about an order that has not arrived,
please contact us and we will be happy to help you.
Cancellation of Orders:
You can cancel an order after you've completed it, provided that
we have not already finished processing the order for shipment.* To
cancel after your order is completed, call Customer Service from 8
a.m. to 4 p.m. (PST), M-F.
*We will do our best to act on your request to cancel orders after
you have placed them. However, we fill orders quickly and may have
already processed your order for shipping. If we are unable to
cancel your order before it has been processed, you can return any
unwanted items to us after you receive them provided the guidelines
outlined in the returns and exchanges sections are met.
Returns & Exchanges:
• Purchaser is required to contact us and obtain an RMA #.
(Return Materials Authorization).
• Return process can take 2 to 3 weeks.
• Returns must be received within 15 days of receipt.
• Returns must be in original package with packing slip or copy of
such and indication of RMA #.
• Product returned must be in condition received or refund may be
denied.
• Purchaser is advised to obtain shipping insurances as need.
• If an error occurred on our part in shipping your order, we will
issue a credit for any applicable shipping.
• If return is due to defective product, then refund will include
applicable shipping costs.
• After we receive your returned item, you will either receive a
refund or the replacement item you specified.
• Returns are credited to the original purchasers payment method.
• Items may be charged a 25% handling and restocking fee. |
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If you have any
questions about our policies please call us at:
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